Services

Three models. One goal.

IT that works without you thinking about it. Transparent pricing. No seat minimums that punish small teams.

Pricing positioning Mid-market: in line with the Canadian average of $100–$250 per user per month, discounted roughly 8% on annual agreements.
A — Fully managed plans

IT on autopilot.

Per user, per month, billed monthly. Three tiers give a clear upgrade path as your needs grow.

Essential

For small teams

Teams of 1–10 with basic needs.
$95 / user / mo
min. $595 / month
  • RMMPatching + monitoring
  • Help deskBusiness hours
  • P1 SLA4 hours
  • SecurityManaged AV
  • BackupCloud files
  • NetworkMonitoring
Most popular
Professional

For growing teams

Teams of 10–25 with growing operations.
$145 / user / mo
min. $1,195 / month
  • RMM+ automation
  • Help desk7-7 + weekends
  • P1 SLA1 hour
  • SecurityEDR
  • BackupImage + M365
  • vCIOQuarterly review
Complete

For large teams

Teams of 25–50 with regulatory exposure.
$195 / user / mo
min. $2,495 / month
  • Help desk24/7
  • P1 SLA15 minutes
  • SecurityEDR + MDR
  • BackupFull BCDR
  • vCIOMonthly roadmap
  • OnsiteUnlimited on-site included
B — Co-managed modules

À la carte. Bundle 3 or more for 10% off.

You handle some IT internally. We fill specific gaps. Mix and match.

RMM & patching

Atera deployment, monitoring, patching, reporting.

$25 / endpoint

After-hours help desk

Ticketing overflow 5pm–8am + weekends.

$45 / user

Network management

UniFi hosting, configuration, firmware, monitoring.

$350 / site + $15 / AP

Security stack

EDR licensing + alert triage.

$18 / endpoint

Backup management

Datto/Veeam/Synology monitoring + restore testing.

$35 / server · $12 / workstation

vCIO services

Quarterly strategy, budget, vendor management.

$850 / quarter
C — Projects & break-fix

Fixed-fee. No surprises.

One-off work, or a way to work together before a longer engagement.

  • UniFi network install — small office (1 AP, switch, gateway)$1,800 – $2,800 + HW
  • UniFi network install — mid office (3–5 APs, PoE, UDM Pro)$3,800 – $6,500 + HW
  • UniFi Protect camera system (4–8 cameras + NVR)$2,500 – $5,500 + HW
  • Microsoft 365 migration$85 – $145 / user
  • Workstation setup & deployment$145 / device
  • Cybersecurity assessment & report$1,500 – $3,500
  • Server / NAS install + configuration$1,200 – $2,800 + HW
  • Office relocation / network move$2,500 – $6,000

Remote support

  • Remote support (business hours)$125 / hour
  • Remote support (after hours)$185 / hour
  • Prepaid remote block — 10 hours$1,095 (save ~12%)
  • On-site visit — when remote won't cut it (within 40km)$145 / hour
  • Emergency (24/7, 2hr response)$250 / hr + $200 callout
Ready to talk?

Not sure which tier fits?

A quick conversation will sort it out. We'll look at your team size, your tools, and what's actually breaking.

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